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Google blew a ten-year lead.

Will Schreiber:

I haven’t installed MSFT Office on a machine since 2009. Sheets and Docs have been good enough for me. The theoretical unlimited computing power and collaboration features meant Google Docs was better than Office (and free!).

Then something happened at Google. I’m not sure what. But they stopped innovating on cloud software.

Docs and Sheets haven’t changed in a decade. Google Drive remains impossible to navigate. Sharing is complicated. Sheets freezes up. I can’t easily interact with a Sheets API (I’ve tried!). Docs still shows page breaks by default! WTF!