When I’m asked to describe design systems work, I say the word that springs immediately to mind is mapmaking. As designers like Matthew Ström and Alla Kholmatova have argued, every website has a design system underneath it. Take yours, for example: your website’s interface is built from a library of components, each shaped by a series of design decisions and business needs. Your design system may not be explicit—maybe you don’t have a polished pattern library, or a set of well-defined design principles, or maybe your documentation’s not as robust as you’d like it to be—but it’s still a system. And in order to improve that system, you have to research it before you can begin to gradually, slowly improve it.